Reporting is completely confidential and anonymous. Complaints, suggestions, requests, and protection and safeguarding complaints are reported to senior management in complete confidence when completing and submitting the reporting information as described on the website.
Our Commitment
As a non-profit organization, ADO is committed to preventing and stopping fraud, embezzlement, abuse, sexual harassment, exploitation, support for terrorism, discrimination, and other unlawful behavior.
Safeguarding means protecting children’s health, well-being, and human rights; enabling them to live free from harm, abuse, and neglect through high-quality health and social care.
What does safeguarding mean for those who can access care services?
Safeguarding services at the organization include:
Protecting the rights to live safely, free from abuse and neglect, and cooperating to prevent and prevent the risk of abuse or neglect.
Considering people’s well-being, taking into account their opinions, wishes, feelings, and beliefs.
ِADO help protect people through:
Using the information we receive (particularly when a variety of situations arise, including abuse or neglect) to operate safeguarding services.
Referring complaints to local humanitarian partners and service providers. Conducting processes where people using services can help us identify safeguarding complaints. Taking action if services need support to ensure the necessary safeguards are in place. Working with our partners, including local organizations, health agencies, other agencies, and government departments. Participating in multiple child scouting exercises to establish a picture of children’s experiences and how well they are being protected.
ADO want to know if you suspect, observe, or experience any unlawful behavior. The sooner we detect any irregularities in our organization, the sooner we can take action.
ADO encourage you to share any concerns you may have. All employees, volunteers, contractors, suppliers, project beneficiaries, and any third party can use this service to report any unlawful behavior through the organization’s official website.
All reports of unlawful behavior are taken seriously by the organization’s Complaints and Suggestions Officer, and follow-up and investigation will be conducted in record time.
Reports can be submitted anonymously, and confidentiality will be maintained as much as possible, consistent with the need for a proper investigation.
ADO takes reporting of unlawful behavior seriously and maintains data protection.
No employee will be subject to harassment or retaliation for reporting any concerns. Any concerns may be reported online through this website. You can also follow up on the report, you are now in a safe place to file an ethics report.
For complaints, please submit them via the complaints link: Organization Complaints.
For complaints related to protection and safeguarding, please provide the information to the organization’s safeguarding unit officer by sending it to the following email address: Speak.up@absyemen.org